Privacy policy.

Satellite Co., Ltd. (hereinafter referred to as “the Company”) recognizes the importance of protecting personal information. We strive to use and manage customer information appropriately and to maintain its accuracy and confidentiality.

1. Purpose of Information Collection
We collect necessary information about customers to ensure safe and reliable transactions and to provide better services. The collected information will be used for the following purposes:
- Providing safe and high-quality services and experiences
- Notifying customers about new services
- Responding to inquiries
- Administrative tasks such as sending invoices

2. Types of Information Collected
For the purposes of providing our services and ensuring safety, we may collect your name, address, telephone number, names of family members, and location data. Additionally, we may request other information necessary for the secure execution of services related to those we provide.

3. Use of Information
As a general rule, we do not collect personal information from users without clearly indicating the content and purpose of the services or without obtaining prior consent.

The Company may use parents’ personal information via postal mail, email, fax, telephone, and other means within the following scope:
- Announcements about new services and activities
- Sending brochures, CD-ROMs, direct mail, and various materials
- Invitations to user surveys
- Information on exhibitions, briefings, seminars, and events
- Confirmations and notifications essential for providing the services requested by customers

The collected information will be used only to the extent necessary for user registration procedures, service provision, and other business operations.

4. Management of Information and Provision to Third Parties
We will not provide personal information collected to unrelated third parties. However, we may entrust information to partner companies under strict confidentiality agreements for the purpose of processing user information. Additionally, we may disclose information to police, administrative authorities, or equivalent organizations when legally and appropriately requested, provided that we determine such disclosure to be lawful and proper.

5. Disclosure, Correction, Deletion, and Suspension of Use
If a user requests disclosure, correction, deletion, or suspension of use of their own or their child's information, we will confirm the identity of the requester and respond appropriately within a reasonable scope unless there are special reasons.

6. Data Retention and Deletion
The Company retains personal information only for as long as necessary to provide the services described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.
Users may request the deletion of their personal information and associated account data at any time by contacting the Company using the contact information provided below. Upon verification of the user's identity, the Company will delete or anonymize the requested personal information within a reasonable period, unless retention is required by applicable laws or legitimate business purposes.
When a user account is terminated or deleted, personal information will generally be removed from active systems. However, certain information may be retained for a limited period in backup systems, legal records, fraud prevention systems, or other records required for compliance with applicable laws and regulations.
Location data collected through the service is retained only for the period necessary to provide the service and is deleted or anonymized when it is no longer required for operational, legal, or security purposes.

7. Inquiries about Personal Information Protection
Satellite Co., Ltd.
Tel: 06-6538-2000
Email: info@c-satellite.jp

This English version is provided for reference purposes only. In case of any discrepancy between the Japanese version and this English version, the Japanese version shall prevail.