Frequently Asked Questions (FAQ)

Q. Can multiple family members monitor the child together?
A. Yes, depending on your subscription plan, multiple family members can monitor the child.
By adding additional “Guardian Users,” other family members can also check the child’s location from their smartphones.

【How to Add a Family Member as a Guardian User】

1.On the main guardian’s smartphone, open the Parent App.

2.Tap the “≡” (menu icon) in the top-left corner and select “Guardian Settings.”

3.Tap “Add a Guardian” to display a pairing code and an option to send a registration link.

4.Tap “Send registration link” to share the link with the family member you want to add.

5.After the family member completes registration using the link and enters the code shown in the main guardian’s app, they will also be able to monitor the child.

*The number of guardian users you can add depends on your subscription plan.
For details, please check the “Subscription” section in the app menu.
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