Q.
The GPS doesn’t seem to be working properly. What should I do?
A.
Please check the following:
Make sure the app’s “Automatic location sending” setting is turned on (available with paid plans only).
Ensure that the network connection is stable.
Note: GPS accuracy may decrease when used indoors.
On iOS devices, due to system limitations, the child app will begin recording only after it has been activated and the child has walked more than 200 meters.